Last updated: January 2026
Kinkks Hair Social Ltd ("Kinkks", "we", "us") is committed to protecting your personal data. This policy explains how we collect, use and store your information.
Who We Are
The data controller is Kinkks Hair Social Ltd, 374 Sharrow Vale Road, Sheffield, S11 8ZP. Contact us at hair@kinkks.com or 0114 268 2325.
What Data We Collect
- Name, email address and telephone number when you make a booking or enquiry
- Appointment history and service preferences
- Payment information processed securely by our payment provider
- Marketing preferences if you opt in to receive communications from us
- Basic usage data from our website such as pages visited
How We Use Your Data
- To manage your bookings and appointments
- To process payments and send booking confirmations and reminders
- To respond to enquiries and provide customer service
- To send marketing communications where you have given consent
- To comply with our legal obligations
Our Legal Basis
- Contract performance — to fulfil bookings and appointments
- Legitimate interests — to manage and improve our services
- Consent — for marketing communications, which you may withdraw at any time
- Legal obligation — where required by law
Third Party Processors
- Salon IQ — our booking and salon management software
- Stripe — payment processing for Blow Dry Club memberships and deposits
- Google — website analytics (anonymised) and Google Maps
We do not sell your personal data to any third party.
How Long We Keep Your Data
We retain booking and contact information for up to 3 years after your last appointment. Financial records are kept for 7 years in line with HMRC requirements.
Your Rights
Under UK GDPR you have the right to access, correct or delete your data, object to or restrict how we process it, and withdraw consent for marketing at any time. You may also lodge a complaint with the ICO at ico.org.uk.
To exercise any of these rights, please contact us at hair@kinkks.com.
Cookies
Our website uses only essential cookies required for it to function, and analytics cookies to understand how visitors use the site. No advertising or tracking cookies are used.
Security
We take reasonable technical and organisational measures to protect your personal data. Our booking and payment systems use industry-standard encryption.
Questions? Contact us at hair@kinkks.com or write to 374 Sharrow Vale Road, Sheffield, S11 8ZP.